How much time do I have if I change my mind?
The time when you can cancel your order is limited, which is possible only while processing the order.
How can I cancel an order?
You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email firstname.lastname@example.org and we’ll help find an alternative solution.
I accidentally canceled my order, can I resume it?
If you’ve canceled your order on-site and want to receive your order, after all, the best way to do so is by placing a new order at checkout. Email email@example.com if you have any questions — we’re here to help.
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at firstname.lastname@example.org (and make sure to include your original #Order number) so that we’ll take a look!
I don’t see the option to self-cancel! How can I cancel my order?
If you can't find the cancellation option, please make sure to send an email to email@example.com as soon as possible (including your #Order number and cancel/change request).
Phone number: +442037017394
Monday to Friday: 9:30AM-6:30PM- Saturday: 9:30AM-5PM,